Emergency Communications Dispatcher

National Public Safety Careers; Earle (AR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking a 911 Call Taker in Earle, AR to answer emergency and nonemergency lines and to verify caller information. The role requires precise data entry, calm communication, and adherence to approved protocols. Training will cover call-taking and pre-arrival instructions.

Benefits and shift possibilities are described in the official vacancy. The successful candidate will join a public-safety agency with rotating shifts, potential nights, weekends, and overtime,

Qualifications

• Strong listening and data-entry skills.
• Clear verbal communication is essential.
• Ability to follow structured procedures and scripts.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Accurate typing

Verbal communication

Follow procedures

Education

High school diploma or equivalent

Tools

Call processing/dispatch software

Job description

National Public Safety Careers is seeking a 911 Call Taker in Earle, AR to answer emergency and nonemergency lines and to verify caller information. The role requires precise data entry, calm communication, and adherence to approved protocols. Training will cover call-taking and pre-arrival instructions.

Benefits and shift possibilities are described in the official vacancy. The successful candidate will join a public-safety agency with rotating shifts, potential nights, weekends, and overtime,