Emergency Communications Operator

National Public Safety Careers; Hamden (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers in Hamden, OH is seeking qualified candidates for 911 Call Taker roles. You will answer emergency calls, verify locations, collect caller information, and enter data into dispatch systems to support responders.

Candidates should have a high school diploma, strong listening and typing skills, clear communication, and the ability to follow scripted procedures. Training and certifications are provided as required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening, accurate typing, and clear verbal communication are essential.
• Must follow structured procedures and complete assessments as required.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Adhere to approved language-access and accessibility resources.

Skills

Listening comprehension

Accurate typing

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers in Hamden, OH is seeking qualified candidates for 911 Call Taker roles. You will answer emergency calls, verify locations, collect caller information, and enter data into dispatch systems to support responders.

Candidates should have a high school diploma, strong listening and typing skills, clear communication, and the ability to follow scripted procedures. Training and certifications are provided as required.