Emergency Communications Dispatcher — Public Safety (24/7 Shifts)

Regional 911 Intake Solutions; Willows (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatcher in Hamilton City, CA to support information flow between the public and emergency responders. Duties include call taking, dispatch, and coordinating responses according to agency procedures.

The role combines communication, technology, and careful decision-making. Applicants should have strong typing, listening, and communication skills and may face night/weekend shifts depending on staffing needs.

Qualifications

• High school diploma or equivalent is commonly required.
• Candidates should demonstrate accurate typing, active listening, and clear communication.
• Certifications depend on services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High School Diploma or GED

Tools

CAD system

Telephone system

Radio system

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatcher in Hamilton City, CA to support information flow between the public and emergency responders. Duties include call taking, dispatch, and coordinating responses according to agency procedures.

The role combines communication, technology, and careful decision-making. Applicants should have strong typing, listening, and communication skills and may face night/weekend shifts depending on staffing needs.