Emergency Communications Dispatcher – Police/Fire/EMS

Regional 911 Intake Solutions; Chester (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions in Red Bud, IL seeks dedicated Police/Fire/EMS dispatchers to coordinate emergency responses across multiple agencies. In a combined communications environment, you will process calls and assign units according to approved response plans.

The role requires clear communication, rapid decision-making, and strict adherence to training and authority. A high school diploma is commonly required, with credentials varying by assignment; shifts include nights, weekends, and

Qualifications

• A high school diploma or recognized equivalent is commonly required.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Red Bud, IL seeks dedicated Police/Fire/EMS dispatchers to coordinate emergency responses across multiple agencies. In a combined communications environment, you will process calls and assign units according to approved response plans.

The role requires clear communication, rapid decision-making, and strict adherence to training and authority. A high school diploma is commonly required, with credentials varying by assignment; shifts include nights, weekends, and