Emergency Communications Dispatcher - Police/Fire/EMS

Regional 911 Intake Solutions; Columbia Township (MO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. In a combined communications environment, you will process calls, verify incident details, and assign units while following procedures and training.

Candidates typically have a high school diploma; some agencies require public safety credentials. The role may involve night shifts, weekends, holidays, and overtime; training completes for each discipline and confidentiality

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Public safety credentials may be required depending on the assignment.
• Background checks and pre-employment screenings are typical.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline‑specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Maintain incident records and support interagency communications

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. In a combined communications environment, you will process calls, verify incident details, and assign units while following procedures and training.

Candidates typically have a high school diploma; some agencies require public safety credentials. The role may involve night shifts, weekends, holidays, and overtime; training completes for each discipline and confidentiality