Emergency Communications Dispatcher

Regional 911 Intake Solutions; Hume (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions is seeking qualified police dispatchers to support a dispatch center in Hume, IL. The role involves taking emergency and nonemergency calls, accurately documenting locations and details, and coordinating with officers and other emergency services to ensure public safety.

Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio, with the potential for shift work including nights, weekends, and holidays depending on

Qualifications

• High school diploma or equivalent required; some agencies may offer training for entry-level.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training; access to security systems as required.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Communication

Multitasking

Education

High School Diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking qualified police dispatchers to support a dispatch center in Hume, IL. The role involves taking emergency and nonemergency calls, accurately documenting locations and details, and coordinating with officers and other emergency services to ensure public safety.

Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio, with the potential for shift work including nights, weekends, and holidays depending on