Emergency Communications Dispatcher

Regional 911 Intake Solutions; Warren (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions seeks qualified Police/Fire/EMS Dispatchers to coordinate emergency responses in a fast-paced, unified communications environment. The role emphasizes clear communication, prioritization, and adherence to procedures while supporting multiple agencies.

Applicants typically need a high school diploma or GED, may require cross-training or prior dispatcher experience, and should be able to work under varying shifts including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Some agencies provide cross-training; others require experience in dispatch disciplines.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Prioritization

Attention to detail

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions seeks qualified Police/Fire/EMS Dispatchers to coordinate emergency responses in a fast-paced, unified communications environment. The role emphasizes clear communication, prioritization, and adherence to procedures while supporting multiple agencies.

Applicants typically need a high school diploma or GED, may require cross-training or prior dispatcher experience, and should be able to work under varying shifts including nights, weekends, and holidays.