24/7 Emergency Dispatch Specialist – Police/Fire/EMS

Regional 911 Intake Solutions; Thayer (IN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Education assistance

Shift differentials

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, you may process calls and manage radio assignments for several response disciplines.

The role requires clear communication, the ability to prioritize under pressure, and adherence to training and assigned authority.

Qualifications

• High school diploma or equivalent required; credentials may be required for certain assignments.
• Ability to communicate clearly and prioritize under pressure; training and authority must be followed.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and hazards
• Apply procedures to prioritize and route calls
• Dispatch units according to approved plans
• Coordinate incidents requiring multiple emergency services
• Monitor radio traffic and unit availability
• Provide caller instructions when trained
• Maintain incident records and interagency communications

Skills

Clear communication

Multitasking

Decision making

Attention to detail

Education

High school diploma or equivalent

Tools

Radio systems

Dispatch software

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, you may process calls and manage radio assignments for several response disciplines.

The role requires clear communication, the ability to prioritize under pressure, and adherence to training and assigned authority.