Emergency Communications Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses in a combined communications environment. You will process requests involving police, fire, rescue, and medical assistance, verify details, and route calls according to approved procedures.

Responsibilities include monitoring radio traffic, maintaining incident records, supporting interagency communications, and providing caller instructions when trained.

Qualifications

• High school diploma or equivalent is commonly required.
• Cross-training may be provided by some agencies.
• Credentials may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Multitasking

Prioritization

Work under pressure

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses in a combined communications environment. You will process requests involving police, fire, rescue, and medical assistance, verify details, and route calls according to approved procedures.

Responsibilities include monitoring radio traffic, maintaining incident records, supporting interagency communications, and providing caller instructions when trained.