Emergency Communications Dispatcher — Police/Fire/EMS

Regional 911 Intake Solutions; Washington (District of Columbia); On-site; USD 42,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple agencies in a high‑tempo environment. You will process calls, verify details, and route incidents according to established plans, ensuring timely and accurate dispatch.

Applicants should understand different response procedures, stay within authority, and be prepared to work nights, weekends, holidays, and overtime as required. Public safety experience is valued.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple agencies in a high‑tempo environment. You will process calls, verify details, and route incidents according to established plans, ensuring timely and accurate dispatch.

Applicants should understand different response procedures, stay within authority, and be prepared to work nights, weekends, holidays, and overtime as required. Public safety experience is valued.