Public Safety Emergency Dispatcher

Regional 911 Intake Solutions; Rantoul (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Illinois seeks a Police Dispatcher to receive emergency and nonemergency requests, document locations, and coordinate with officers using radio and dispatch systems. The role supports law enforcement operations with accurate information and timely updates.

This position requires a high school diploma, fast and accurate typing, and the ability to multitask in a high-pressure environment. Training may be provided; confidentiality is essential.

Qualifications

• High school diploma or recognized equivalent required.
• Ability to type accurately and communicate clearly by radio.
• Wamiliarity with criminal justice information systems may be needed.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.
• Comply with confidentiality and security standards.

Skills

Typing

Multitasking

Radio communications

Education

High school diploma or equivalent

Tools

Records systems

Job description

Regional 911 Intake Solutions in Illinois seeks a Police Dispatcher to receive emergency and nonemergency requests, document locations, and coordinate with officers using radio and dispatch systems. The role supports law enforcement operations with accurate information and timely updates.

This position requires a high school diploma, fast and accurate typing, and the ability to multitask in a high-pressure environment. Training may be provided; confidentiality is essential.