Emergency Communications Dispatcher - Police, Fire & EMS

Regional 911 Intake Solutions; Scottsville (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking a public safety dispatcher to process requests involving police, fire, rescue, and medical teams. You will verify incident details and coordinate units according to response plans.

Role may require rotating shifts, nights, weekends, and overtime. Candidates should have a high school diploma and may need credentials specific to the assignment. Training and certifications are provided per vacancy.

Qualifications

• High school diploma or equivalent required.
• Experience in one or more dispatch disciplines preferred.
• Certifications, when required, must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Public safety dispatch

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Radio dispatch systems

Job description

Regional 911 Intake Solutions is seeking a public safety dispatcher to process requests involving police, fire, rescue, and medical teams. You will verify incident details and coordinate units according to response plans.

Role may require rotating shifts, nights, weekends, and overtime. Candidates should have a high school diploma and may need credentials specific to the assignment. Training and certifications are provided per vacancy.