Emergency Communications Dispatcher — Calm under Pressure

911 Emergency Communications; Elephant Butte (NM); Vor Ort; USD 38.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

911 Emergency Communications in Elephant Butte, NM seeks calm, precise Dispatchers to connect callers with police, fire, or medical responders. You will gather information, confirm locations, and coordinate resources across agencies, often under pressure.

The role requires strong listening, typing accuracy, and ability to manage multiple radio and computer-aided dispatch systems. A high school diploma or equivalent is commonly required, with on-site shifts and rotating schedules typical for this

Qualifikationen

• High school diploma or equivalent commonly required.
• Candidates may be considered with varying levels of experience in public safety communications.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as conditions change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Kenntnisse

Typing

Active listening

Clear speech

Basic computer skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

911 Emergency Communications in Elephant Butte, NM seeks calm, precise Dispatchers to connect callers with police, fire, or medical responders. You will gather information, confirm locations, and coordinate resources across agencies, often under pressure.

The role requires strong listening, typing accuracy, and ability to manage multiple radio and computer-aided dispatch systems. A high school diploma or equivalent is commonly required, with on-site shifts and rotating schedules typical for this