Fire Communications Dispatcher – 24/7 Emergency Ops

911 Emergency Communications; Reserve (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Reserve, NM seeks a Fire Dispatcher to coordinate fire and rescue responses, verify locations, alert stations, and monitor status. This role requires calm under pressure, strong data entry, and clear radio communication.

Applicants typically hold a high school diploma; training in fire dispatch or EMS may be required. Work may include overnight, weekend, and holiday shifts, with overtime during major incidents.

Qualifications

• Basic proficiency with computer systems and data entry.
• Comfort with maps and radio communication during emergencies.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Computer systems

Accurate data entry

Maps

Radio communication

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Reserve, NM seeks a Fire Dispatcher to coordinate fire and rescue responses, verify locations, alert stations, and monitor status. This role requires calm under pressure, strong data entry, and clear radio communication.

Applicants typically hold a high school diploma; training in fire dispatch or EMS may be required. Work may include overnight, weekend, and holiday shifts, with overtime during major incidents.