Emergency Communications Dispatcher - 911 Call Taker

Public Safety Dispatch Network; Sesser (IL); In loco; USD 42.000 - 66.000; Tempo pieno

Descrizione del lavoro

Public Safety Dispatch Network in Illinois seeks 911 Call Takers in Sesser to listen, document, and relay critical information for emergency responders.

You will handle incoming calls, verify locations, follow scripted questions, and record details in dispatch software. Candidates with high school diploma and strong listening and typing skills encouraged; all shifts including nights and weekends possible.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller's callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Descrizione del lavoro

Public Safety Dispatch Network in Illinois seeks 911 Call Takers in Sesser to listen, document, and relay critical information for emergency responders.

You will handle incoming calls, verify locations, follow scripted questions, and record details in dispatch software. Candidates with high school diploma and strong listening and typing skills encouraged; all shifts including nights and weekends possible.