Emergency Communications Dispatcher - 24/7 Public Safety

Bexar County PA; Texas; On-site; USD 33,000 - 38,000; Full time

Job summary

Bexar Metropolitan 911 Regional Operations Center is hiring a Public Safety Dispatcher. You will operate multiple radio and CAD systems to route emergency and non-emergency calls, prioritize incidents, and coordinate with fire, EMS, and law enforcement responders.

The role requires typing proficiency, the ability to work under pressure, and successful completion of background and licensing checks. Full-time position with shift work and per-hour pay rates.

Qualifications

• High School Diploma or GED required.
• Typing at least 40 wpm with minimal errors.
• Ability to stay calm and focused in high-stress situations.
• Must pass background, psych, drug screen, and medical checks.

Responsibilities

• Answer emergency and non-emergency calls and route to dispatchers.
• Enter case data into CAD and prioritize calls for service.
• Dispatch for fire departments and coordinate with responders.
• Maintain responder location and status logs in real time.
• Assist training of new dispatch staff.

Skills

Typing 40 wpm

Attention to detail

Calm under pressure

Radio/telecom equipment

Education

High School Diploma or GED

Tools

CAD system

CIJS/RMS familiarity

Job description

Bexar Metropolitan 911 Regional Operations Center is hiring a Public Safety Dispatcher. You will operate multiple radio and CAD systems to route emergency and non-emergency calls, prioritize incidents, and coordinate with fire, EMS, and law enforcement responders.

The role requires typing proficiency, the ability to work under pressure, and successful completion of background and licensing checks. Full-time position with shift work and per-hour pay rates.