Emergency Dispatch & Protective Services Operator

University Health System- San Antonio; San Antonio (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Bexar County Hospital District Police Department in San Antonio, TX seeks an on-site Dispatcher to receive emergency and non-emergency calls and to monitor life safety systems. You will use Computer-aided Dispatch (CAD) software to log calls and relay critical information to Telecommunication Officers, while supporting clerical tasks in a high-pressure environment.

The role requires a high school diploma or GED and at least one year of public-facing experience, with CJIS-based eligibility

Qualifications

• High school diploma or GED.
• One year of experience in public contact, either in person or by phone.
• CJIS requirements: no felony convictions or open arrests.

Responsibilities

• Assist with receiving emergency and non-emergency calls into the Protective Services dispatch center.
• Monitor life safety systems (fire, intrusion, video).
• Use CAD to enter information and inform Telecommunication Officers for resource deployment.
• Provide clerical and incidental support to telecommunication operations.
• Handle calls under stressful conditions and multitask effectively.

Skills

Multitasking

Stress management

Public interaction

Education

High school diploma or GED

Tools

Computer-aided Dispatch (CAD)

Job description

Bexar County Hospital District Police Department in San Antonio, TX seeks an on-site Dispatcher to receive emergency and non-emergency calls and to monitor life safety systems. You will use Computer-aided Dispatch (CAD) software to log calls and relay critical information to Telecommunication Officers, while supporting clerical tasks in a high-pressure environment.

The role requires a high school diploma or GED and at least one year of public-facing experience, with CJIS-based eligibility