Emergency Communications Dispatcher - Public Safety

Bexar County PA; Texas; Sur place; USD 33 000 - 38 000; Plein temps

Résumé du poste

Bexar County Sheriff’s Office seeks a Public Safety Dispatcher to operate 800MHz and VHF radio systems, CAD, and related public safety software. The role handles 9-1-1/telephony, mapping, and teletype for the hearing impaired, ensuring accurate data entry and timely information for responders.

Responsibilities include prioritizing calls, routing to law enforcement or fire/EMS, and supporting training. Weekend, on-call, and shift work may be required; a valid driver’s license and background

Qualifications

• High School Diploma or GED required.
• Ability to operate telecommunication equipment and determine call seriousness.
• Typing speed 40 wpm with minimal errors; validated by a recent test.

Responsabilités

• Answer emergency and non-emergency calls and route to appropriate dispatchers.
• Enter call data into CAD/RMS and prioritize service needs.
• Assign calls to appropriate responders over radio networks.
• Retrieve information from databases (DL status, warrants, etc.).
• Maintain responder location/enroute status logs and support training.

Connaissances

Typing 40 wpm

Calm under pressure

Attention to detail

Formation

High School Diploma or GED

TCOLE Telecommunicator License

Outils

TLETS Certification

Description du poste

Bexar County Sheriff’s Office seeks a Public Safety Dispatcher to operate 800MHz and VHF radio systems, CAD, and related public safety software. The role handles 9-1-1/telephony, mapping, and teletype for the hearing impaired, ensuring accurate data entry and timely information for responders.

Responsibilities include prioritizing calls, routing to law enforcement or fire/EMS, and supporting training. Weekend, on-call, and shift work may be required; a valid driver’s license and background