Emergency Communications Dispatcher

Regional 911 Intake Solutions; Northbrook (IL); Presencial; USD 42.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance

Descripción de la vacante

Regional 911 Intake Solutions is seeking Police/Fire/EMS dispatchers in Techny, IL. The role involves processing requests for police, fire, EMS assistance, verifying incident details, prioritizing calls, and dispatching units per response plans.

You will monitor radio traffic and support interagency communications while maintaining incident records. Applicants typically need a high school diploma or equivalent; some agencies offer cross-training or prefer prior dispatch experience.

Formación

• High school diploma or equivalent required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines.

Responsabilidades

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Educación

High School Diploma or equivalent

Descripción del empleo

Regional 911 Intake Solutions is seeking Police/Fire/EMS dispatchers in Techny, IL. The role involves processing requests for police, fire, EMS assistance, verifying incident details, prioritizing calls, and dispatching units per response plans.

You will monitor radio traffic and support interagency communications while maintaining incident records. Applicants typically need a high school diploma or equivalent; some agencies offer cross-training or prefer prior dispatch experience.