Emergency Communications Dispatcher: Critical, Fast-Paced Police Support

Regional 911 Intake Solutions

Northbrook (IL)

On-site

USD 42,000 - 66,000

Full time

5 days ago

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Job summary

Regional 911 Intake Solutions in Techny, IL is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties, with flexibility for shift work to cover ongoing police dispatch services.

Qualified candidates typically hold a high school diploma or equivalent; prior dispatch experience or relevant certifications may be

Qualifications

High school diploma or recognized equivalent is commonly required.
Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
Typing accuracy, clear radio communication, and learning jurisdictional geography are important.

Responsibilities

Receive emergency and nonemergency requests for police assistance
Document incident locations, suspect descriptions, vehicle details, and reported hazards
Assign calls to available officers according to priority and agency procedures
Monitor officer status, radio traffic, and requests for assistance
Relay updates about changing incidents and potential safety concerns
Conduct authorized records inquiries after training
Coordinate with neighboring agencies and other emergency services
Maintain clear incident records and safeguard restricted information