Emergency Communications Dispatcher

Regional 911 Intake Solutions; Cortland Township (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Regional 911 Intake Solutions seeks a Police Dispatcher in Cortland, IL. The role involves handling emergency and nonemergency police requests, documenting locations, and coordinating with officers to ensure rapid responses and safety.

Strong typing and radio communication skills are required, with familiarity of local geography and access to records systems. Typical duties include monitoring radio traffic, relaying updates, and collaborating with neighboring agencies, while maintaining

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy and ability to understand spoken information are important.
• Clear radio communication and basic geography knowledge are essential.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about evolving incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Education

High school diploma or equivalent

Typing

Clear radio communication

Geography knowledge

Tools

Criminal justice information systems

Records systems

Job description

Regional 911 Intake Solutions seeks a Police Dispatcher in Cortland, IL. The role involves handling emergency and nonemergency police requests, documenting locations, and coordinating with officers to ensure rapid responses and safety.

Strong typing and radio communication skills are required, with familiarity of local geography and access to records systems. Typical duties include monitoring radio traffic, relaying updates, and collaborating with neighboring agencies, while maintaining