Emergency Communications Specialist

Regional 911 Intake Solutions; Zeigler (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions in Zeigler, IL is seeking Police Dispatcher opportunities. Dispatchers support law enforcement by handling requests for assistance and maintaining reliable communications with officers.

Responsibilities include recording incident details, assigning calls, monitoring radio traffic, and coordinating with related agencies. Applicants may need a high school diploma, typing and multitasking skills, and the ability to learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing, listening, multitasking, or dispatch aptitude assessments may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions in Zeigler, IL is seeking Police Dispatcher opportunities. Dispatchers support law enforcement by handling requests for assistance and maintaining reliable communications with officers.

Responsibilities include recording incident details, assigning calls, monitoring radio traffic, and coordinating with related agencies. Applicants may need a high school diploma, typing and multitasking skills, and the ability to learn jurisdictional geography.