Emergency Communications Dispatcher

Public Safety Dispatch Network; North Dakota; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network is seeking qualified telecommunicators to join a public safety dispatch team. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responders using CAD, radio, and mapping systems.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks in a fast-paced environment. Training and ongoing certification support are provided.

Qualifications

• Accurate typing, active listening, clear communication, and the ability to switch between tasks.
• High school diploma or equivalent is commonly required.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Mapping software

Radio systems

Job description

Public Safety Dispatch Network is seeking qualified telecommunicators to join a public safety dispatch team. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responders using CAD, radio, and mapping systems.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks in a fast-paced environment. Training and ongoing certification support are provided.