Emergency Communications Dispatcher: Critical Public Safety

National Public Safety Careers; Saint Matthews (KY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator to support emergency and nonemergency calls, coordinate dispatch operations, and ensure rapid, accurate information flow to responders.

Applicants should have a high school diploma or GED, strong typing and listening skills, and the ability to multitask across CAD, radio, and mapping systems. Shift work and background checks are common in this field.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening and clear communication needed.
• Certifications depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or GED

Tools

Computer-aided Dispatch (CAD)

Telephone systems

Mapping systems

Radio communications

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator to support emergency and nonemergency calls, coordinate dispatch operations, and ensure rapid, accurate information flow to responders.

Applicants should have a high school diploma or GED, strong typing and listening skills, and the ability to multitask across CAD, radio, and mapping systems. Shift work and background checks are common in this field.