Emergency Communications Dispatcher - Public Safety

Public Safety Dispatch Network; Oak Park (IL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network seeks qualified candidates for dispatcher/telecommunicator roles in a fast-paced public safety environment. Responsibilities include handling emergency and nonemergency requests, verifying locations, and prioritizing incidents while operating CAD, telephone, mapping, and radio systems.

We seek reliable individuals with strong multitasking abilities and excellent communication skills. The role may require nights, weekends, and holidays in a continuous staffing setup.

Qualifications

• High school diploma or equivalent required.
• Good typing accuracy and listening skills essential.
• Ability to switch between tasks while following procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Decision making

Education

High School Diploma

Tools

CAD systems

Telephone systems

Radio systems

Mapping software

Job description

Public Safety Dispatch Network seeks qualified candidates for dispatcher/telecommunicator roles in a fast-paced public safety environment. Responsibilities include handling emergency and nonemergency requests, verifying locations, and prioritizing incidents while operating CAD, telephone, mapping, and radio systems.

We seek reliable individuals with strong multitasking abilities and excellent communication skills. The role may require nights, weekends, and holidays in a continuous staffing setup.