Emergency Communications Dispatcher

National Public Safety Careers; Wallingford (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

National Public Safety Careers is seeking qualified candidates for a public safety dispatcher role. The position involves processing emergency and nonemergency requests, verifying locations, and prioritizing incidents using approved procedures.

You will operate CAD, telephone, mapping, and radio systems, coordinate resources, monitor unit status, and support interagency coordination while maintaining secure records.

Qualifications

• High school diploma or equivalent is required; variations may apply for entry-level vs experienced roles.
• Applicants should demonstrate accurate typing, active listening, and clear communication, with the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency public safety requests.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate updates.
• Support interagency coordination and requests for help.
• Maintain records and adhere to information-security rules.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Job description

National Public Safety Careers is seeking qualified candidates for a public safety dispatcher role. The position involves processing emergency and nonemergency requests, verifying locations, and prioritizing incidents using approved procedures.

You will operate CAD, telephone, mapping, and radio systems, coordinate resources, monitor unit status, and support interagency coordination while maintaining secure records.