Emergency Communications Dispatcher

Public Safety Dispatch Network; Woodson Terrace (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network is seeking qualified Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency response agencies. Responsibilities include call taking, police and fire dispatch, emergency medical dispatch, and related duties within a fast-paced, technology-driven environment.

The role requires strong typing, active listening, clear communication, and the ability to switch between tasks while following agency procedures.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

Computer-aided dispatch

Telephone systems

Mapping tools

Radio systems

Job description

Public Safety Dispatch Network is seeking qualified Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency response agencies. Responsibilities include call taking, police and fire dispatch, emergency medical dispatch, and related duties within a fast-paced, technology-driven environment.

The role requires strong typing, active listening, clear communication, and the ability to switch between tasks while following agency procedures.