Emergency Communications Dispatcher (24/7 Shifts)

Regional 911 Intake Solutions; West Frankfort (IL); Sur place; USD 48 000 - 72 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Continuing education

Résumé du poste

Regional 911 Intake Solutions in West Frankfort, IL invites experienced police dispatchers to join local agency teams. The role focuses on receiving emergency and nonemergency requests, logging precise details, and coordinating with officers.

You will work varied shifts including nights and weekends, type accurately, maintain clear radio communication, and learn jurisdictional geographies. A high school diploma is required; CJIS screening may apply.

Qualifications

• High school diploma or recognized equivalent.
• Ability to type accurately.
• Ability to understand spoken information and communicate clearly by radio.
• Ability to learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsabilités

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Connaissances

Typing accuracy

Radio communication

Multitasking

Geography knowledge

Formation

High school diploma or equivalent

Description du poste

Regional 911 Intake Solutions in West Frankfort, IL invites experienced police dispatchers to join local agency teams. The role focuses on receiving emergency and nonemergency requests, logging precise details, and coordinating with officers.

You will work varied shifts including nights and weekends, type accurately, maintain clear radio communication, and learn jurisdictional geographies. A high school diploma is required; CJIS screening may apply.