Emergency Communications Dispatcher

Regional 911 Intake Solutions; Grand Rapids (MI); Vor Ort; USD 35.000 - 55.000; Vollzeit

Zusammenfassung

Regional 911 Intake Solutions seeksPolice dispatchers to support law enforcement operations by handling requests for assistance and maintaining reliable communication with officers. Duties include taking calls, dispatching, and coordinating with agencies while ensuring accurate incident information and safety updates.

Work may involve night shifts, weekends, holidays, and overtime depending on staffing needs.

Qualifikationen

• High school diploma or recognized equivalent is commonly required.
• Ability to type accurately and understand spoken information.
• Communicate clearly by radio and learn jurisdictional geography.

Aufgaben

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Kenntnisse

Typing accuracy

Clear radio communication

Listening skills

Ausbildung

High school diploma

Jobbeschreibung

Regional 911 Intake Solutions seeksPolice dispatchers to support law enforcement operations by handling requests for assistance and maintaining reliable communication with officers. Duties include taking calls, dispatching, and coordinating with agencies while ensuring accurate incident information and safety updates.

Work may involve night shifts, weekends, holidays, and overtime depending on staffing needs.