Emergency Communications Dispatcher

Regional 911 Intake Solutions; Andover (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is hiring Police Dispatchers in Andover, IL. Dispatchers take emergency and nonemergency requests, document locations and details, assign calls to officers, monitor status, and relay updates to ensure public safety.

Ideal candidates will have a high school diploma, strong typing skills, and the ability to communicate clearly by radio. Training and security screening may be required by the agency.

Qualifications

• High school diploma or equivalent; training may be provided by some agencies.
• Typing accurately, understanding spoken information, and clear radio communication are essential.
• Background checks and security screening may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Listening

Multitasking

Radio communication

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions is hiring Police Dispatchers in Andover, IL. Dispatchers take emergency and nonemergency requests, document locations and details, assign calls to officers, monitor status, and relay updates to ensure public safety.

Ideal candidates will have a high school diploma, strong typing skills, and the ability to communicate clearly by radio. Training and security screening may be required by the agency.