Emergency Communications Dispatcher

Regional 911 Intake Solutions; Naples (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement operations by receiving emergency and nonemergency requests, documenting details, and coordinating with officers and agencies. The role involves maintaining incident records, monitoring radio traffic, and relaying timely updates to ensure public safety.

Applicants typically need a high school diploma or equivalent, with training provided for entry-level positions; prior dispatch experience and certifications may be

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement operations by receiving emergency and nonemergency requests, documenting details, and coordinating with officers and agencies. The role involves maintaining incident records, monitoring radio traffic, and relaying timely updates to ensure public safety.

Applicants typically need a high school diploma or equivalent, with training provided for entry-level positions; prior dispatch experience and certifications may be