Emergency Communications Specialist - Police Dispatch

Regional 911 Intake Solutions; Cowden (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Cowden, IL seeks Police Dispatchers to receive emergency calls and coordinate with officers. The role involves documenting locations, descriptions, and hazards, and relaying updates to officers on assignment.

Duties include maintaining records, working with other agencies, and ensuring security of information. A high school diploma or equivalent is commonly required; training may be provided.

Qualifications

• High school diploma or equivalent required; training may be provided.
• Ability to type accurately and listen actively.
• Clear radio communication and understanding of jurisdiction geography.
• Background checks and security screenings may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor radio traffic and requests for assistance.
• Coordinate with neighboring agencies and emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing proficiency

Active listening

Radio communication

Geography knowledge

Education

High School Diploma or equivalent

Tools

Records management systems

Job description

Regional 911 Intake Solutions in Cowden, IL seeks Police Dispatchers to receive emergency calls and coordinate with officers. The role involves documenting locations, descriptions, and hazards, and relaying updates to officers on assignment.

Duties include maintaining records, working with other agencies, and ensuring security of information. A high school diploma or equivalent is commonly required; training may be provided.