Emergency Communications Dispatcher

Middle Georgia State University; Cochran (GA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life Insurance

Sick Leave

Vacation Leave

Parental Leave

Retirement

Employee discounts

Tuition reimbursement

Job summary

Middle Georgia State University in Cochran, GA seeks a Communications Officer for campus public safety. You will respond to 911 calls, assess emergencies, and dispatch police, fire, EMS, or staff per protocol, recording actions in the CAD system.

The role requires the ability to multi-task under pressure, work irregular hours, and obtain GCIC and POST certifications. You will operate multiple communication modalities and assist the campus community while upholding USG values.

Qualifications

• Ability to read, write and perform basic math.
• Must be able to work irregular hours to support 24-hour coverage.
• Possession of GCIC Terminal Operator Certification or ability to obtain it.
• Possession of Georgia POST Council Basic Communications Officer certification or ability to obtain it.
• Pass background checks as required.

Responsibilities

• Monitor alarm and video security systems and maintain logs.
• Handle 911 and non-emergency calls and dispatch police, fire, or EMS as needed.
• Operate CAD and GCIC/NCIC terminals to log incidents and verify information.
• Provide information to campus community and assist callers by phone or in person.
• Assist with records, traffic citations, and other duties as assigned.

Skills

Emergency Dispatch

Multitasking

Communication skills

Irregular hours

Education

High School Diploma

Tools

GCIC Terminal

NCIC Terminal

Job description

Middle Georgia State University in Cochran, GA seeks a Communications Officer for campus public safety. You will respond to 911 calls, assess emergencies, and dispatch police, fire, EMS, or staff per protocol, recording actions in the CAD system.

The role requires the ability to multi-task under pressure, work irregular hours, and obtain GCIC and POST certifications. You will operate multiple communication modalities and assist the campus community while upholding USG values.