Communications Officer (Cochran Campus)

Middle Georgia State University; Macon (GA); On-site; USD 24,797,000 - 38,573,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life Insurance

Sick Leave

Vacation Leave

Parental Leave

Retirement

Employee discounts

Tuition reimbursement

Job summary

Middle Georgia State University's Cochran Campus is seeking a Communications Officer to support university police and external agencies. You will handle 911/phone lines, assess emergencies, and dispatch responders using multi-frequency radios and the CAD system.

Applicants should demonstrate rapid decision-making, calm judgment under pressure, and the ability to work irregular hours for 24-hour coverage. Background checks and certifications are required.

Qualifications

• Ability to read, write and perform calculations at high school level or equivalent.
• Ability to work irregular hours to ensure 24-hour coverage.
• Ability to obtain GCIC Terminal Operator Certification and POST credentials.

Responsibilities

• Monitor alarm and video security systems and maintain records.
• Answer 911 and administrative lines and determine priorities.
• Dispatch police, fire, or EMS per protocol and log actions in CAD.
• Operate GCIC/NCIC terminals to verify wanted persons and property.

Skills

Public safety comms

Emergency dispatch

Multi-tasking

GCIC/NCIC

Education

High School Diploma

Tools

GCIC Terminal

NCIC

CAD System

Job description

Job Title: Communications Officer (Cochran Campus)

Location: MGA Cochran

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 304357

About Us

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

This position is one that mandates great responsibility and reliability by the applicant due to the nature of the duties performed. They provide communications of a public safety nature for the university police as well as surrounding law enforcement agencies and other emergency response agencies utilizing a multitude of modalities. These include, but are not limited to multi-frequency radios, telephones, personal contact, and the National/Georgia Crime Information Center databases. Duties include answering 911 and administration phone lines, determining the nature and location of the call or emergency, determining priorities, and dispatching police, fire, EMS, or administrative personnel as necessary in accordance with established protocols and procedures. Additionally, all actions must be recorded in the computer aided dispatch (CAD) system. Communications Officer are required to multi-task quickly and efficiently. Incumbents are required to work independently, react rapidly, and demonstrate good judgment and discretion in stressful situations.

Responsibilities

General Duties

• Monitor alarm and video security systems.
• Maintain computerized records of auto registration permits and citations issued.
• Print and issue IDs to the campus community.
• Provide directory assistance and information to the public; assist with lost and found; provide weather information for emergency conditions.
• Assist members of the campus community by phone and in person.
• Other duties as assigned.

Dispatch Operations

• Receive and provide responses to emergency and informational telephone calls including 911 emergency lines, radiophone, and police department administration phone lines.
• Initiate and receive public safety radio traffic using a multi-band law enforcement network to dispatch police officers; monitor frequencies of the city, county and state law enforcement agencies; maintain logs according to Federal Communications Commission regulations.
• Operate computer aided dispatch system including maintaining officers' radio log, preparing case reports, and inquiring about stolen property or criminal activity.
• Operate GCIC and NCIC terminal to enter or verify wanted persons and/or property.

Required Qualifications

Educational Requirements

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

Other Required Qualifications

• Ability to work irregular hours to aid in 24-hour coverage.
• Possession of or ability to successfully obtain GCIC Terminal Operator Certification.
• Possession of or ability to successfully obtain Georgia POST Council's Basic Communications Officer

Required Experience

• Sufficient experience to understand the basic principles relevant to the major duties of the position.
• Ability to meet current requirements set forth by the Police Standards and Training Council for the State of Georgia.
• Ability to successfully pass department and Human Resources background investigations.

Preferred Qualifications

Additional Preferred Qualifications

• POST Basic Communications and GCIC Certified

Preferred Experience

• Previous relevant dispatch experience.

Preferred Qualifications

Other Preferred Qualifications

• POST Basic Communications and GCIC Certified

Preferred Experience

• Previous relevant dispatch experience.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Equal Employment Opportunity

Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6 , federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Other Information

This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:

• Health insurance
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life Insurance
• Sick Leave
• Vacation Leave
• Parental Leave
• Retirement
• Employee discounts
• Tuition reimbursement

Background Check

Employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material, and, if applicable, a satisfactory credit check.