Emergency Communications Dispatcher

Houston Healthcare; Warner Robins (GA); Hybrid; USD 38.000 - 54.000; Vollzeit

Zusammenfassung

Emory Healthcare in Georgia seeks a Public Safety Dispatcher to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. You will use telecommunications and computer systems to support Police and Public Safety Officers and respond to incidents promptly.

The role requires two years of customer service/telecommunications or related experience, with a high school diploma or equivalent preferred.

Qualifikationen

• Two (2) years of customer service/telecommunications, military, law enforcement or security experience.

Aufgaben

• Emergency and Non-Emergency Dispatch.
• Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers.
• Communications Monitoring: Monitor and process calls from a large number of incoming lines and alarms.
• Security Systems Monitoring and Emergency Response: Monitor alarms, access control, and CCTV.
• Remain calm and focused during life and death incidents to ensure appropriate response.
• Public Safety Support: May perform Public Safety Officer duties when assigned.
• Performs other related duties as required.

Kenntnisse

Customer service

Telecommunications

Public safety communications

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Emory Healthcare in Georgia seeks a Public Safety Dispatcher to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. You will use telecommunications and computer systems to support Police and Public Safety Officers and respond to incidents promptly.

The role requires two years of customer service/telecommunications or related experience, with a high school diploma or equivalent preferred.