Emergency Communications & Dispatch Operator

Methodist-Health-System; Celina (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Methodist Celina Medical Center is seeking a dispatch operator to provide operator services, police dispatch, emergency systems monitoring, and alert/code paging for physicians, visitors, and staff. You will support safety operations across the Methodist Health System campuses, including on Celina's new 40+ acre medical campus.

Responsibilities include answering calls, directing assistance, paging emergencies, maintaining logs, and monitoring alarm systems.

Qualifications

• Ability to remain calm under stress and make timely decisions.
• Strong organizational skills and ability to prioritize in a fast-paced environment.
• Professional communication skills, both oral and written, across campuses.

Responsibilities

• Answer and direct incoming calls.
• Dispatch appropriate personnel for emergencies using paging, radio, and electronic tools.
• Maintain activity logs for Police Department and staff as required.
• Monitor alarms and respond per policy (code red, code blue, etc.).
• Monitor fire and panic alarm systems and act per procedures.
• Provide dispatching services for campus departments and staff via radio.
• Perform other duties as assigned.

Skills

Multiline phone operations

Radio dispatch

Communication (oral & written)

Customer service

Adaptability

Microsoft Office

Tools

Two-way radio

Microsoft Office

Job description

Methodist Celina Medical Center is seeking a dispatch operator to provide operator services, police dispatch, emergency systems monitoring, and alert/code paging for physicians, visitors, and staff. You will support safety operations across the Methodist Health System campuses, including on Celina's new 40+ acre medical campus.

Responsibilities include answering calls, directing assistance, paging emergencies, maintaining logs, and monitoring alarm systems.