Emergency Communications Call Taker — Start Your Impact

National Public Safety Careers; Howe (IN); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

National Public Safety Careers is seeking 911 Call Takers in Howe, IN to handling emergency and nonemergency calls. The role involves confirming locations, collecting caller information, and entering data into dispatch systems.

Training will prepare you to provide pre-arrival instructions and coordinate with dispatch teams. Applicants should have a high school diploma or equivalent, strong listening and verbal skills, and the ability to follow procedures.

Qualifikationen

• High school diploma or equivalent is required.
• Strong listening comprehension and clear verbal communication are essential.
• Ability to follow structured procedures and use dispatch software after training.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Kenntnisse

Active listening

Typing accuracy

Verbal communication

Attention to detail

Ausbildung

High school diploma or equivalent

Jobbeschreibung

National Public Safety Careers is seeking 911 Call Takers in Howe, IN to handling emergency and nonemergency calls. The role involves confirming locations, collecting caller information, and entering data into dispatch systems.

Training will prepare you to provide pre-arrival instructions and coordinate with dispatch teams. Applicants should have a high school diploma or equivalent, strong listening and verbal skills, and the ability to follow procedures.