911 Call Taker: Start Your Emergency Communications Career

National Public Safety Careers; Elnora (IN); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Continuing training

Zusammenfassung

National Public Safety Careers in Indiana is seeking 911 Call Takers for opportunities in Elnora. Responders handle emergency and nonemergency lines, confirm locations, and document information for dispatch teams to coordinate responses.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, and clear verbal communication, plus the ability to follow structured procedures. Training and certifications will be provided.

Qualifikationen

• High school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and complete assessments as required.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller's callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Kenntnisse

Active listening

Accurate typing

Clear verbal communication

Ausbildung

High school diploma or equivalent

Tools

Dispatch software

Jobbeschreibung

National Public Safety Careers in Indiana is seeking 911 Call Takers for opportunities in Elnora. Responders handle emergency and nonemergency lines, confirm locations, and document information for dispatch teams to coordinate responses.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, and clear verbal communication, plus the ability to follow structured procedures. Training and certifications will be provided.