Emergency Communications Call Taker (24/7 Shifts)

Public Safety Dispatch Network; Lost Creek (WV); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Continuing training

Descrizione del lavoro

Public Safety Dispatch Network in Lost Creek, WV seeks 911 Call Takers who are often the first contact for emergencies, asking focused questions, confirming location, and documenting information for responders.

Candidates typically hold a high school diploma or equivalent, with strong listening, accurate typing, and clear verbal communication. Training and certifications are provided, with rotating shifts including nights and weekends.

Competenze

• Strong listening comprehension.
• Accurate typing.
• Clear verbal communication.
• Ability to follow structured procedures.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Conoscenze

Active listening

Accurate typing

Clear verbal communication

Ability to follow procedures

Formazione

High school diploma or equivalent

Descrizione del lavoro

Public Safety Dispatch Network in Lost Creek, WV seeks 911 Call Takers who are often the first contact for emergencies, asking focused questions, confirming location, and documenting information for responders.

Candidates typically hold a high school diploma or equivalent, with strong listening, accurate typing, and clear verbal communication. Training and certifications are provided, with rotating shifts including nights and weekends.