Emergency Communications Call Taker – 24/7 Impact

Public Safety Dispatch Network; Mechanicsville (PA); Presencial; USD 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Resumo da oferta

Public Safety Dispatch Network in Mechanicsville, PA seeks 911 Call Takers to be the first point of contact for emergency reporting. You will ask focused questions, confirm locations, and document information for responders.

Training may cover call-taking and dispatch, with shifts including nights and weekends. Candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures.

Qualificações

• High school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and assessments.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.

Conhecimentos

Active listening

Accurate typing

Clear verbal communication

Follow structured procedures

Formação académica

High school diploma or recognized equivalent

Descrição da oferta de emprego

Public Safety Dispatch Network in Mechanicsville, PA seeks 911 Call Takers to be the first point of contact for emergency reporting. You will ask focused questions, confirm locations, and document information for responders.

Training may cover call-taking and dispatch, with shifts including nights and weekends. Candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures.