Emergency Center Front Desk Specialist

Vance Jackson Hospital, LLC; San Antonio (TX); On-site; USD 21,000 - 26,000; Part time

Job summary

Vance Jackson Hospital, LLC is seeking a Patient Services Representative (PRN) to support the Emergency Center in smooth check-in/check-out, patient data capture, and inquiries. The role emphasizes confidentiality, accuracy, and friendly, professional interaction with patients and families.

Qualifications include a high school diploma and at least two years in PSR roles in hospital/ER settings; ER registration, admitting, and scheduling experience is preferred.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of experience in a Patient Services Representative (PSR) role within a Hospital, ER, or Clinic.
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred.

Responsibilities

• Front Desk Operations: Greet patients and guests with a cheerful demeanor; determine necessary services; collect demographic information; maintain billing signatures; manage phone inquiries; maintain a clean, welcoming environment.
• Financial Responsibilities: Collect payments via cash, checks, and credit card for co-pays; maintain a financial ledger; reconcile patient accounts daily.
• Facility Cleanliness: Maintain cleanliness of facility, patient areas and restrooms.
• Communication Skills: Interact courteously with patients, families, physicians, and team members; uphold the Emergency Center's core values.
• Professional Development: Attend monthly staff meetings and engage in improvement activities.
• Other Duties: Assist management with additional tasks or projects as assigned.

Skills

Strong communication skills

Organizational skills

Patient confidentiality

EMR proficiency

Education

High School Diploma or equivalent

Job description

Vance Jackson Hospital, LLC is seeking a Patient Services Representative (PRN) to support the Emergency Center in smooth check-in/check-out, patient data capture, and inquiries. The role emphasizes confidentiality, accuracy, and friendly, professional interaction with patients and families.

Qualifications include a high school diploma and at least two years in PSR roles in hospital/ER settings; ER registration, admitting, and scheduling experience is preferred.