Emergency Call Taker: Start Your Public Safety Impact

Regional 911 Intake Solutions; Arnoldsville (GA); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Résumé du poste

Regional 911 Intake Solutions in Arnoldsville, GA is seeking qualified individuals to serve as 911 Call Takers who welcome callers in emergencies, ask focused questions, confirm locations, and document information for responders.

Staff may work rotating shifts, nights, weekends, holidays, and overtime. Training and certification are required to operate call-processing systems and coordinate with dispatch teams.

Qualifications

• High school diploma or recognized equivalent preferred.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Description du poste

Regional 911 Intake Solutions in Arnoldsville, GA is seeking qualified individuals to serve as 911 Call Takers who welcome callers in emergencies, ask focused questions, confirm locations, and document information for responders.

Staff may work rotating shifts, nights, weekends, holidays, and overtime. Training and certification are required to operate call-processing systems and coordinate with dispatch teams.