Emergency Call Taker — Start a Life-Saving Career

National Public Safety Careers; Carp Lake (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continued training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Carp Lake, MI. The role involves handling emergency calls, confirming locations, and entering details into call-processing systems to support dispatch.

Candidates typically have a high school diploma and strong listening, typing, and verbal communication skills. Training and background checks are required, with shifts including nights, weekends, and overtime as needed.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Use approved language-access resources when needed.

Skills

Active listening

Accurate typing

Clear communication

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Carp Lake, MI. The role involves handling emergency calls, confirming locations, and entering details into call-processing systems to support dispatch.

Candidates typically have a high school diploma and strong listening, typing, and verbal communication skills. Training and background checks are required, with shifts including nights, weekends, and overtime as needed.