911 Call Taker — Start a Life-Saving Public Safety Career

National Public Safety Careers; Pelican Lake (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Pelican Lake, Wisconsin. Call Takers answer emergency lines, verify locations, gather essential information, and document details for responders.

Work may include rotating shifts and overtime. Candidates typically need a high school diploma and strong listening and typing skills. Training and certifications are provided as required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Previous customer service or public safety experience helpful, though dispatch experience may not be mandatory.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of situations.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Active listening

Accurate typing

Clear verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Pelican Lake, Wisconsin. Call Takers answer emergency lines, verify locations, gather essential information, and document details for responders.

Work may include rotating shifts and overtime. Candidates typically need a high school diploma and strong listening and typing skills. Training and certifications are provided as required.