Emergency Call Taker: Public Safety Dispatcher

Public Safety Dispatch Network; Moyers (OK); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training and certification

Job summary

Public Safety Dispatch Network is seeking qualified individuals in Moyers, Oklahoma to serve as 911 Call Takers. The role involves handling emergency calls, verifying locations, and recording essential details to support responders.

Applicants should have a high school diploma or equivalent and strong listening and typing skills. Training and certification programs are part of the employment process, with potential for varied shifts and ongoing education.

Qualifications

• High school diploma or recognized equivalent.
• Customer service or dispatch experience may be helpful.
• Strong listening, accurate typing, and clear verbal communication are required.
• Ability to follow structured procedures and complete assessments as determined by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller's callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Customer service

Listening

Typing accuracy

Procedural compliance

Education

High school diploma or equivalent

Tools

Job description

Public Safety Dispatch Network is seeking qualified individuals in Moyers, Oklahoma to serve as 911 Call Takers. The role involves handling emergency calls, verifying locations, and recording essential details to support responders.

Applicants should have a high school diploma or equivalent and strong listening and typing skills. Training and certification programs are part of the employment process, with potential for varied shifts and ongoing education.