Emergency Communications Specialist - 911 Call Taker

Public Safety Dispatch Network; Carney (OK); Presencial; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid leave

Training opportunities

Resumo da oferta

Public Safety Dispatch Network seeks a 911 Call Taker in Carney, Oklahoma. The role involves handling emergency and nonemergency calls, confirming locations, and documenting details in dispatch software.

Training and certifications are required to perform duties while ensuring accurate information sharing. Applicants typically have a high school diploma or equivalent, with strong listening, typing, and verbal communication skills.

Qualificações

• Strong listening comprehension, accurate typing, and clear verbal communication are required.
• Candidates may have background in customer service or public safety.
• Placement may depend on agency-specific requirements.

Responsabilidades

• Answer incoming calls and nonemergency lines.
• Confirm incident location and callback information.
• Use questions to identify urgency and nature of incidents.
• Enter details into call-processing or dispatch software.
• Forward information promptly to dispatch functions.
• Provide pre-arrival instructions within training scope.

Conhecimentos

Listening comprehension

Typing accuracy

Verbal communication

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Public Safety Dispatch Network seeks a 911 Call Taker in Carney, Oklahoma. The role involves handling emergency and nonemergency calls, confirming locations, and documenting details in dispatch software.

Training and certifications are required to perform duties while ensuring accurate information sharing. Applicants typically have a high school diploma or equivalent, with strong listening, typing, and verbal communication skills.