Emergency Call Taker: Be the First to Help in Crises

National Public Safety Careers; Mead (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is recruiting for a 911 Call Taker in Mead, Oklahoma. The role involves taking emergency and non-emergency calls, verifying locations, and documenting information for dispatch coordination.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training may include certifications and shift work considerations common in public safety centers.

Qualifications

• High school diploma or equivalent required.
• Strong listening skills and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and determine caller needs.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training bounds.

Skills

Active listening

Typing speed

Clear verbal communication

Calm under pressure

Education

High school diploma or equivalent

Tools

Call-processing software

Data entry

Job description

National Public Safety Careers is recruiting for a 911 Call Taker in Mead, Oklahoma. The role involves taking emergency and non-emergency calls, verifying locations, and documenting information for dispatch coordination.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training may include certifications and shift work considerations common in public safety centers.