Emergency Call Taker: First-Responder Telecommunicator

Regional 911 Intake Solutions; Trumbauersville (PA); Presencial; USD 35 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

Regional 911 Intake Solutions in Trumbauersville, PA seeks 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch coordination. The role involves using approved call-processing systems and adhering to structured procedures under training and supervision.

Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, clear communication, and the ability to follow established protocols.

Qualificações

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing skills.
• Clear verbal communication and ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.
• Provide pre-arrival instructions within training scope.

Conhecimentos

Active listening

Accurate typing

Clear verbal communication

Following structured procedures

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Regional 911 Intake Solutions in Trumbauersville, PA seeks 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch coordination. The role involves using approved call-processing systems and adhering to structured procedures under training and supervision.

Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, clear communication, and the ability to follow established protocols.