Emergency Call Taker - Fast-Paced Public Safety Support

National Public Safety Careers; Codorus Township (PA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers in Codorus, PA. This role involves handling emergency and nonemergency calls, verifying locations, and gathering essential information to coordinate rapid response at a public safety communications center.

You may work rotating shifts to cover 24/7 operations, with training and certifications required. A high school diploma and strong listening with accurate typing are essential for success in this critical frontline position.

Qualifications

• High school diploma or equivalent required.
• Customer service or public safety experience helpful but not always required.
• Strong listening, accurate typing, and clear verbal communication essential.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller contact information.
• Identify nature and urgency of situations using approved questioning.
• Enter details accurately into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.

Education

High school diploma or equivalent

Strong listening and communication

Job description

National Public Safety Careers is seeking 911 Call Takers in Codorus, PA. This role involves handling emergency and nonemergency calls, verifying locations, and gathering essential information to coordinate rapid response at a public safety communications center.

You may work rotating shifts to cover 24/7 operations, with training and certifications required. A high school diploma and strong listening with accurate typing are essential for success in this critical frontline position.