Emergency Call Taker – 24/7 Dispatch Support

Public Safety Dispatch Network; Edmondson (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Public Safety Dispatch Network in Edmondson, AR seeks a 911 Call Taker to be the first point of contact in emergencies, asking focused questions, confirming location, and recording details for responders. The role may require rotating shifts and adherence to training and certification programs.

Candidates typically need a high school diploma or equivalent; strong listening, accurate typing, and clear verbal communication are essential for success, with ongoing training and potential

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension is essential.
• Accurate typing and clear verbal communication are crucial.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller information
• Use approved questions to identify nature and urgency
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to dispatch function
• Provide instructions within training and certification requirements

Skills

Listening

Typing accuracy

Verbal communication

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network in Edmondson, AR seeks a 911 Call Taker to be the first point of contact in emergencies, asking focused questions, confirming location, and recording details for responders. The role may require rotating shifts and adherence to training and certification programs.

Candidates typically need a high school diploma or equivalent; strong listening, accurate typing, and clear verbal communication are essential for success, with ongoing training and potential